AXA Tianping is a joint venture between the giant French insurance group AXA and TianPing Auto Insurance Company Limited.
How we and our client’s rate them:
Price: Medium
China Direct Billing: 7/10
Cover: 7/10
Overseas Capabilities: 7/10
Service: Standard
Popularity: 7/10
Direct Billing? Yes
Online servicing? Yes
Portable to other countries when you leave China? Yes
Lifetime renewability? No
*These ratings are subjective and based on our industry experience and feedback from our clients.
The pros
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Competitively priced Mainland China and inpatient only plans
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Competitive when high-cost providers are fully covered
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Free access to the premium CareVoice app where you can submit claims and look up hospitals
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Straightforward policy wording
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Flexibility in plan options
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AXA Tianping have a extensive offshore hospital network
The cons
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Only annual premium payment option available.
Hospitals
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Direct billing available at high-cost providers (United Family, Parkway, etc.), private and foreign-funded hospitals and the VIP wards of public hospitals.
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A copayment may apply at high-cost providers depending on which plan is chosen.